In this lecture, Stephanie Brewer Cook, the City of Knoxville ADA Coordinator, discusses healthcare for people with disabilities. In the presentation, she reviews prevalence of disability in the US, definitions of disability, and briefly reviews disability rights under the law. She concludes with practical strategies for meeting the needs of people with disabilities and provides specific steps clinicians and organizations can take to make healthcare more accessible.

In this lecture, Erica Lyon of the Kim Health Center, a nonprofit health clinic in Knoxville, discusses barriers to care for substance disorder treatment. During the presentation, she elaborates on the determinants of health for people in this population, discusses the social and community contexts as well as education access and economic stability, and provides data driven tools to improve the well-being and outcomes of patients with a history of substance abuse.

In this presentation, Kelsey Grabeel of the Health Information Center/Preston Medical Library provides an overview of health literary. She utilizes video testimonials of patients and providers to explore examples of how limited health literacy impacts the healthcare system while also providing specific examples of ways to communicate, educate, and appropriately engage with patients with limited health literacy.

In this lecture, Luisa Malagon, Coordinator of Interpretive Services at the UT Medical Center, discusses language access and interpreter services. She discusses key differences between interpreters and translators, outlines implications of not appropriately using interpreters, and identifies best practices when working with an in-person interpreter that supports privacy and advocates for patients and families.